Policy & Customer Support
Shipping Policy All orders shipped directly via our own Trucks to Market, Store and shop in southern California, via your carrier or UPS, USPS in other states. Orders placed it anytime anywhere-Monday through Sunday, ship within 48 hours. Standard Delivery: 3-5 business days
Order Tracking If shipped via UPS/USPS/FEDEX, all orders are shipped with either a UPS, USPS or FEDEX tracking number. Please consult your order shipped email confirmation for this number and tracking information.
Merchandise Return Policy All products may be returned within 15 days of purchase for a full refund by method of payment or by credit to be applied toward an exchange. A refund can only be initiated after the customer provides receipt of the item being returned (i.e. tracking number for the return). The shipping cost for return items will be the customer’s burden.
Return Merchandise Authorization Number All returned products require a Return Merchandise Authorization Number (RMA#). To receive an RMA#, Please carefully read over the information that follows and then fill out our online return form. After submitting the online return form you will be sent an email with 1day that will include your RMA# and product return directions or call your salesperson to get a Return Merchandise Authorization Number (RMA#).
Shipping Charges Shipping charges are nonrefundable if shipped via your carrier or UPS/USPS/FEDEX, except in the event of a packing error.
Order Changes If shipped via UPS/USPS/FEDEX, orders canceled before 4 p.m. (PST) on the day of the order, will receive a complete refund Orders canceled after 4 p.m. will receive a full refund (less shipping). Order Changes if shipped via UPS/USPS/FEDEX. Orders canceled before 4 p.m. (PST) on the day of the order, will receive a complete refund Orders canceled after 4 p.m. will receive a full refund (less shipping).
BYJ & Company since 1987
wholesale.yummygift.com since 2003
12327 Telegraph Road,
Santa Fe Springs, Ca 90670
Phone: 562-944-8134 fax: 562-944-1773
Contact Us or firstname.lastname@example.org